Legal
Privacy Policy
How Prime Window Coverings collects, uses and protects your personal information.
Effective:
Prime Window Coverings Inc. (“Prime Window Coverings”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through primewindowcoverings.ca, how we use it, and the choices you have. We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).
Information we collect
- Information you give us. When you request a quote or contact us, we collect the details you provide — your name, phone number, email address, the products you’re interested in, whether the property is residential or commercial, and any message, measurements or photos you share.
- Information collected automatically. Like most websites, we use Google Tag Manager and related analytics tools to understand how visitors use the site (for example, pages viewed, device type and approximate location). These tools may use cookies.
- Spam protection. Our forms use Google reCAPTCHA, which collects hardware and software information and sends it to Google to help tell people and bots apart. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.
How we use your information
- To respond to your enquiry and prepare your quote
- To schedule measurements and installations and provide our services
- To handle warranty questions and claims
- To improve our website and understand which services people are looking for
We do not sell your personal information.
Who we share it with
Quote requests submitted through our website are delivered by email to our team and to our website and marketing service provider, who helps us manage enquiries. We may also share relevant details with product manufacturers when processing an order or warranty claim. These parties may only use your information to provide services to us.
Cookies
You can block or delete cookies in your browser settings. The site will still work, although some analytics may not.
How long we keep it
We keep personal information only as long as needed for the purposes above — for example, for the life of your warranty if you become a customer — or as required by law.
Your choices and rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw consent to future contact at any time by emailing info@primewindowcoverings.ca.
Contact us
Questions about this policy? Email info@primewindowcoverings.ca or call +1 (647) 921-4383.